Well, my title tells it all. I think there are several of you that are or have experienced the same thing I am about to tell you.
I have been overcharged for products I have purchased. No biggie. Sometimes it is not worth the trip back to Cumberland or Winchester. I left it go. Some overcharges have been enough to call the store manager and explain the situation and ask what do I do to get my money back. This is one of those moments. Actually three moments that totaled $105.85 that should have been in my checkbook.
The first overcharge was no biggie. Well, it was at first. The cashier was not at all happy with my canvas bags I brought to have my groceries bagged into. She rolled her eyes, looked sideways, not at me, sideways and asked “What do you want me to put in these ma’am?” Not in a very nice tone of voice either. I left the first one go. Yes, it happened once before same store. The cashier did not like my bags. This time I was not happy. I said “If you give me a minute to unload the rest of my groceries, I will bag my stuff. I know those bags hold up your process.” She did. I was a little slower than her flinging my stuff, no my groceries across the scanner. They want you to stay a while, make a big purchase. Then when it is check out time, you better hurry and get out of there. She proceeded again to use plastic. I said “Ma’am, I have this type of bag. I don’t want to use the plastic if I don’t have to.” That didn’t work. I showed my frustration. She calmed down. Go figure. In all this mess, she over rang me twice. Once she caught it and credited my order. The other, she didn’t. I know what some of you are thinking…. Don’t you check your receipt before you leave the store or their parking lot? No, I usually have 50,000 errands to run in 6 hrs. I check it at home. That one only cost me $2.10. No biggie, but when it goes along with the $105.85 overcharges all within a two week period.
The second instance was a home improvement store. My husband purchased 2 pcs. of lumber (don’t know the exact type, doesn’t matter) might have been 2×10′s and was charged for 10. The overcharge was $58.38. I can see hitting the 1 or 3 that is beside the 2 on a cash register. But 10. I called the store, told them my story. I was told to give them a day or so and a bunch of numbers off my receipt and the day he was in. The store manager called back that evening. Wow, quick service. I was told, they viewed the video tape and seen my husband had only put two pcs. on the cart. They were really great about it. They did not run me back into the store. My checking account was credited. The moral of this one is, wow you don’t know who is watching or who is recording you. I didn’t have to walk back in the store with proof, lawyer, pleading… nothing. I received a copy of the refund by mail. By the way I have not sent them my thank you and maybe a call to corporate.
I am not mentioning cashier names, or store names. This is not about who done what wrong, but how easy you can be overcharged. We are all human, and WE ALL MAKE MISTAKES. I just feel in this economy I am watching what is happening to my money. Those little $2 overcharges add up. As you can see in my case it totaled $105.85.
The next incident is….I paid a bill in a store. The bill was to be processed for $45.37 and she processed it for $87.89. $42.52 too much from my account. The good thing is….I am now paid ahead.
So watch those overcharges and you never know the next time you could be on camera. Say…cheese.
